Last updated: August 2026
Welcome to Zensual Cosmetics. These Terms & Conditions govern your use of our website and your purchase of products from our online store.
By accessing or using our website, placing an order, or purchasing products from us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
This website is operated by Zensual Cosmetics.
Legal Business Name: [Insert legal company name]
Email: info@stellaslimcenter.it
Website: https://zensual-cosmetics.com/
Throughout these Terms & Conditions, "Zensual", "we", "us" and "our" refer to Zensual Cosmetics.
"Customer", "you" and "your" refer to the person accessing our website or purchasing our products.
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.
We make reasonable efforts to ensure that product descriptions, images, ingredients, prices and other information displayed on our website are accurate and up to date.
However:
Cosmetic products should always be used according to their instructions and any applicable warnings provided on the product packaging or product page.
Our skincare products are intended for cosmetic use and are not intended to diagnose, treat, cure or prevent medical conditions unless expressly stated and legally permitted.
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email. This confirmation acknowledges that we have received your order and does not necessarily mean that the order has been accepted for fulfilment.
An order is considered accepted when we confirm that the products have been processed for fulfilment or dispatched, as applicable.
We reserve the right to refuse or cancel an order where appropriate, including where:
If we cancel an order after payment has been received, we will arrange an appropriate refund for the cancelled order.
All product prices displayed on the website are shown in the currency indicated at checkout.
Prices may change from time to time without prior notice. A price change will not affect an order that has already been accepted, except where an obvious pricing or technical error has occurred.
Depending on your delivery destination, additional charges such as shipping fees, taxes, customs duties or import charges may apply.
Any applicable charges should be reviewed before completing your purchase.
We accept the payment methods displayed during checkout.
Payment must be successfully authorised before an order can be processed.
By providing payment information, you confirm that you are authorised to use the selected payment method.
Payment processing may be handled by third-party payment providers. We do not normally store complete payment card information on our own systems.
We will process and ship orders according to the delivery options available at checkout.
Estimated delivery times are provided for guidance and may vary depending on:
Once an order has been handed to the shipping provider, delivery may be affected by circumstances outside our control.
For further information, please refer to our Shipping & Delivery Policy.
Our Returns & Refunds Policy explains when products may be returned and how refunds are processed.
Due to the nature of cosmetic and skincare products, certain products may be subject to hygiene-related return restrictions where permitted by applicable law, particularly where a product has been opened, used or its protective seal has been broken.
Please review our Returns & Refunds Policy before placing an order.
Nothing in this section limits any mandatory consumer rights that apply to you under applicable law.
If you wish to cancel an order, please contact us as soon as possible using our customer support details.
We will make reasonable efforts to accommodate cancellation requests received before an order is processed or dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the request may need to be handled under our Returns & Refunds Policy.
From time to time, we may offer promotional codes, discounts or special offers.
Unless otherwise stated:
Some products or collections may be excluded from promotions.
The specific terms displayed with a promotion will apply where they differ from these general terms.
All content available on this website, including but not limited to:
is owned by or licensed to Zensual Cosmetics unless otherwise stated.
You may not reproduce, modify, distribute, publish, sell, license or commercially exploit our content without our prior written permission.
If you submit a review, testimonial, photograph, comment or other content to us, you confirm that:
By submitting content, you grant Zensual Cosmetics permission to use, reproduce and display that content for legitimate business, marketing and promotional purposes, subject to applicable law.
We reserve the right to remove content that we reasonably believe violates these Terms & Conditions or applicable law.
Our website may use third-party services, applications, payment providers, shipping providers, analytics tools and other technologies.
We may also provide links to third-party websites.
Third-party services and websites may have their own terms and privacy policies. We are not responsible for the content, availability or practices of third-party websites or services that we do not control.
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
We may temporarily suspend or modify the website for maintenance, updates, security or other operational reasons.
To the extent permitted by applicable law, Zensual Cosmetics will not be responsible for losses resulting from circumstances outside our reasonable control, including website interruptions, shipping delays, third-party service failures, technical problems or events beyond our control.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms & Conditions affects any mandatory consumer rights that cannot legally be excluded or limited.
We will not be responsible for delays or failures to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.
These circumstances may include natural disasters, severe weather, war, civil unrest, government actions, labour disputes, transportation disruptions, widespread technical failures, epidemics, pandemics or failures of third-party service providers.
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
The Terms & Conditions applicable to an order will generally be the version in effect when the order is accepted, unless otherwise required by applicable law.
These Terms & Conditions shall be governed by the laws applicable to UAE, subject to any mandatory consumer protection laws that apply to you.
Any disputes will be handled by the courts or dispute-resolution bodies having appropriate jurisdiction under applicable law.
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary, while the remaining provisions will continue to apply to the extent permitted by law.
These Terms & Conditions, together with our Privacy Policy, Shipping & Delivery Policy, Returns & Refunds Policy and any other policies referenced on our website, form the terms governing your use of our website and purchase of our products.
If you have any questions about these Terms & Conditions, please contact us:
Zensual Cosmetics
Email: info@stellaslimcenter.it
Zensual Cosmetics
Italian Beauty Concept
Where Beauty Meets Longevity