Last updated: August 2026

At Zensual Cosmetics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, place an order, contact us or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

This website is operated by Zensual Cosmetics.

Legal Business Name: Zensual for Perfumes and Cosmetics Trading LLC
Email: info@stellaslimcenter.it
Website: zensual-cosmetic.com

For the purposes of applicable data protection laws, Zensual Cosmetics is responsible for the personal information collected through this website.

2. Information We Collect

We may collect personal information that you provide directly to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Submit a contact form
  • Participate in promotions or surveys
  • Leave a product review
  • Communicate with us through email or other channels

Depending on how you interact with our website, this information may include:

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment and transaction information
  • Order history
  • Account information
  • Product preferences
  • Information you provide when contacting us

We do not normally need to collect sensitive personal information to provide our products and services.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools and similar technologies.

This may include:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited
  • Products viewed
  • Referring website
  • Approximate location
  • Date and time of visits
  • Website interactions and browsing activity

This information helps us understand how visitors use our website, improve our services and provide a better shopping experience.

4. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Process payments
  • Deliver products to you
  • Provide customer support
  • Communicate with you about your orders
  • Manage your customer account
  • Respond to enquiries
  • Improve our website, products and services
  • Personalise your shopping experience
  • Send marketing communications where permitted and where you have provided the necessary consent
  • Send newsletters and promotional information
  • Detect and prevent fraud, abuse or security issues
  • Maintain the security and functionality of our website
  • Comply with applicable legal and regulatory obligations

We will only use your information for legitimate and appropriate purposes.

5. Payments

Payments made through our online store may be processed by third-party payment providers.

Zensual Cosmetics does not normally have access to your complete payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

Please review the privacy policies of the payment providers available at checkout for further information.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.

Shopify may process certain information relating to your visit, account, order and transaction in order to provide services including website functionality, checkout, payment processing, security and order fulfilment.

For more information about how Shopify handles personal information, please refer to Shopify's privacy documentation.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide essential website functionality, remember preferences, analyse website traffic and, where applicable, support advertising and marketing activities.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember preferences
  • Maintain website functionality
  • Understand how visitors use our website
  • Measure marketing performance
  • Provide relevant advertising

You may be able to control or disable certain cookies through your browser or our cookie-consent tools, depending on your location.

Disabling certain cookies may affect some functionality of the website.

8. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about:

  • New products
  • Skincare rituals
  • Promotions
  • Special offers
  • Brand news
  • Beauty and skincare content

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending important transactional messages relating to your orders or account.

9. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our business and provide services to you.

These may include:

  • Shopify and related e-commerce services
  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics providers
  • Email and marketing service providers
  • Customer support tools
  • Fraud prevention and security providers
  • Professional advisers where necessary

We only share information where there is a legitimate business, contractual or legal reason to do so.

We do not sell your personal information as a standalone product.

10. International Data Transfers

Some of our service providers may process information in countries outside the country where you live.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection laws.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, accounting and regulatory requirements

When information is no longer required, we may securely delete or anonymise it.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information
  • Opt out of marketing communications

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before completing certain requests.

14. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate parental or guardian involvement.

We do not knowingly collect personal information from children for the purpose of independent purchases or marketing.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other online services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technologies or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, how we use your information, or wish to exercise an applicable privacy right, please contact us:

Zensual Cosmetics
Email: info@stellaslimcenter.it

We will review and respond to privacy enquiries within the timeframe required by applicable law.

Zensual Cosmetics
Italian Beauty Concept
Where Beauty Meets Longevity